Initial Call was founded in 2002 to bring a unique level of quality to the front-end sales processes of technology, consulting, service and product firms.  We are a boutique B2B sales consulting firm comprised of highly experienced sales professionals.  We specialize in running inside sales operations for companies with complex sales cycles.  We bring our talents to bear on everything from designing, launching and managing a sales campaign to data-scrubbing or customizing your Customer Relationship Management Database (CRM).  Initial Call has particular expertise with Salesforce.com.

Initial Call exists to provide contracted inside sales support to organizations looking to keep their employed sales personnel focused on one thing:  closing new business.  Our goal is to become part of our client’s team.  We understand how what we do impacts our client’s sales cycle.  We handle the first phase of our client’s sales cycles: working to reach decision makers and qualify target accounts then set phone or in-person appointments with prospects for our client’s field sales force. 

Initial Call is based in Norman, Oklahoma; however, our Sales Managers work virtually.  They are located throughout the US and have demonstrated the maturity and integrity to make Initial Call a trusted business partner for the long run.  Our consultants typically have at least 15 years of B2B sales experience.  We mitigate our client’s risk by actively managing the performance of each of our sales people against agreed-upon metrics.  Our work is transparent and collaborative.  We document all of our activity in our client’s CRM system so that our clients benefit from the market intelligence and contacts we uncover as we work.  Our mission is to make our clients more successful and efficient as a direct result of our relationship.

Contracting inside sales operations is an intelligent way to augment your sales organization.  Companies that outsource all or part of their inside sales operations achieve a higher rate of return on their sales dollars.  When working with Initial Call, our clients can immediately leverage our expertise and free their employees to focus on their core competencies.  Our robust project delivery infrastructure guarantees that we meet or exceed our contract terms and our clients’ expectations.   Our process management enables us to launch a campaign in one to three weeks.  Initial Call’s thorough recruiting process ensures that you won’t waste time and money finding, hiring, training and managing untested employees.

We are not a call center nor are we a traditional teleservices company.  We provide exceptional talent—a team you can trust to think and act strategically while you enjoy all the financial, legal and managerial benefits of contracting.  We have more than eight years' experience representing companies in a wide range of industries, including healthcare, professional services, management consulting, and software.

Initial Call’s success on behalf of our clients has been impressive.  For one telemedicine technology firm Initial Call developed millions of dollars in open opportunities for their pipeline in less than a year.  For another telemedicine provider, our lead generation was directly responsible for about 20% of their clients which accounted for over $400,000 in revenue.  We also developed qualified opportunities in their pipeline that, when closed, will represent an almost 50% increase in their total number of clients.  In twelve months, we generated over $100M in opportunities for a solar energy client, with over $8 million reaching final proposal stage in one year’s time.  For a diagnostic services provider, we generated over $28M in opportunities in 2009.

To learn more about us visit our website www.initialcall.com or join our conversation on our blog http://www.initialcall.com/blog.